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Why I Will Never Shop at Wal-Mart Again

with one comment

This evening, after returning home from work, and settling in on my couch to watch the news, I was shocked to see a story about the Shank family from Missouri, and there legal battles with Wal-Mart, who is forcing her to repay $470,000 in medical expenses they covered for her after a tragic accident.  To make matters worse,  her son just died serving our country in Iraq, and she has no memory due to her brain damage, so every time she hears about it, it’s like the first time all over again.

You can read more about this story in STLtoday.

I have decided that as a result of this, I can no longer, in good conscious, do business with Wal-Mart.  I also would like to take this opportunity to inform all my family, friends, and blog readers of this story, and ask them to join me in my boycott of Wal-Mart.  I will also be asking my business partners to end our affiliation with the retail chain.

I have drafted a letter which I intend on sending to the Wal-Mart corporate office.  I attempted to send it to them via email this evening, but there contacts page did not list any actual email or physical address.  It had a form that I could fill out and submit, but it limited me to 500 words, so I was unable to submit my letter.  Upon calling Wal-Mart’s ethics hot-line at 1-800-963-8442, but they were unable to provide me with a place to address my letter, and referred me to there customer service number which was closed for the evening, so I will have to call them tomorrow at 1-800-925-6278.  I will post any contact information I obtain, in hopes that some of my readers will also send letters expressing your outrage at this incident.  I encourage you to be polite enough in your letters that they won’t be ignored or taken personal as an insult, but be firm in expressing your disapproval with this situation, and clearly state your intentions to no longer do business with Wal-Mart as a direct result of there inappropriate actions.  I have posted my letter bellow as well.

Dear Wal-Mart Management, 

My Name Is Devin J. Garman and I have been a loyal Wal-Mart customer for many years, as well as a former employee of both Wal-Mart and Sam’s club.  I even did my 8th grade American Businessman project on Mr. Sam Walton, who I have greatly admired.  I am very happy for the jobs that Wal-Mart has brought to my community.


However, I am thoroughly disgusted and outraged at the recent reports that have come to my attention regarding Mrs. Debbie Shank, a member of the Wal-Mart family who suffered a tragic accident, and is now in dire financial straights.  It has come to my attention that Wal-Mart has sued the shank family, and succeeded in a reprehensible attempt to collect $470,000 from the Shank family, during there darkest hour of grieving.  I am further angered by the fact that this come just six days before the death of her son while serving our country in Iraq, and defending your right to make over 11 billion dollars a year in profits, and using the fine print in your legal documents to devastate a hard working member of the Wal-Mart family.


As a United States Military veteran, I find this particularly disgusting.  I believe Mr. Sam Walton would be rolling in his grave.  As a result of this terrible news, it is my sincere regret to inform you that I will no longer be shopping in Wal-Mart stores, and I will be informing many family, friends, and coworkers of this incident and encourage them not to shop in your stores either.  I will also be posting a message about this incident on my blog, and I will be asking my business partners to end there advertising relationship with Wal-Mart.  I realize that your legal department may be concerned about setting a bad precedent by making an exception to your written policies, but you have the chance to be the heroes for this family, and would have been seen as such in the media.  I do hope you come to your senses.

Devin J. Garman


Written by dgarman

March 27, 2008 at 8:40 am

One Response

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  1. good letter

    I also despise Wal-mart

    Ervin Sholpnick

    March 28, 2008 at 6:19 pm

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